We are proud to
support each unique fertility journey
Welcome – this page is designed just for you.
You’ll find your prescribed EMD Serono fertility medications in the navigation above. Select a medication name to learn more, and access tools and resources designed to help you feel informed and empowered throughout your treatment.
Keep exploring below to learn how EMD Serono is here to help.
Supporting every path to parenthood
Momentum is a patient support program designed for those using EMD Serono fertility products.
Free and confidential service
One-on-one injection assistance from registered nurses, available in over 250 languages
Questions answered around the clock
Live support from registered nurses at our toll-free helpline
Helpful resources
Instructional videos, injection guides, and answers to frequently asked questions about your medication
If you need help in another language:
Call Momentum and let the nurse know. The nurse will put you on hold for a short time to call a translator. Then, the translator will join the call so all three of you can talk together. This usually takes just a few minutes.
Support is only a call away.
Contact us at our toll-free helpline: 1-800-387-8479
Calls are answered 8AM – 8PM ET, Monday to Friday.
After hours, simply leave a message and a registered nurse will return your call the next business day.
Creating a smaller footprint for future generations
We’re committed to sustainable choices today, to help build a greener tomorrow for every generation to come.
In collaboration with Stericycle, Canada’s leading medical waste disposal company, our ecoprogram recycles used EMD Serono injection pens into clean energy.
Used pens are diverted from landfill, helping to reduce landfill waste
Used pens are turned into clean electric energy through Waste-to-Energy technology
Let’s work together to
remove waste from landfills.
To participate in the ecoprogram, simply bring your used pens back to your fertility clinic.
Reducing packaging waste with
Slim Pack for our Family of Pens
As part of our ongoing commitment to reducing our carbon footprint, we’ve introduced smaller, sustainable packaging for our fertility medications.
40% smaller than our previous package design
More convenient for you
Made of fully recyclable cardboard
Needs less fridge space
Learn more about how Slim Pack is making a difference in protecting the environment.
We believe inclusivity lies at the heart of positive patient experiences
At EMD Serono Canada, our Fertility Team vision is to passionately support the dreams of Canadian families to grow.
We proudly commit to equity, diversity, and inclusion and ensuring that each patient is seen, heard, and validated. We acknowledge that historic and institutional barriers, particularly those rooted in racial discrimination, LGBTQ2S+ bias, and prejudice against disabled communities have impacted our patients’ ability to access affirming and quality healthcare. This commitment and acknowledgement are embedded into all aspects of our organization, shaping our core values and guiding our daily actions.
Through ongoing training, transparency, and collaborative problem-solving, we are dedicated to working alongside our patients, clinics, and healthcare professionals to find the best solutions and provide support throughout the
healthcare journey.